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Cyber Crime Complaint

A cyber crime complaint is a written report to the police station or cyber cell about an offence committed using a computer, phone or the internet, such as online fraud, hacking, a fake profile or harassment.

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To, The Station House Officer / Cyber Cell [police_station] Subject: Complaint regarding cyber crime incident dated [incident_date] Respected Sir/Madam, I, [complainant_name], residing at [complainant_address], contact number [complainant_phone], wish to lodge a complaint regarding the following cyber crime incident. DETAILS OF INCIDENT [incident_details] FINANCIAL LOSS (if any) Rs. [financial_loss] Acknowledgment number of any complaint already made on the National Cyber Crime Reporting Portal or the 1930 helpline: [portal_ack_number] I request you to kindly register this complaint, preserve relevant digital evidence, and take appropriate action under the Information Technology Act, 2000 and other applicable law, and to give me a dated acknowledgment of receipt of this complaint. Enclosures: ______________________________________________ Yours faithfully, [complainant_name] Date: [complaint_date]

Cyber Crime Complaint: what it is

A cyber crime complaint is a written report to the police station or cyber cell about an offence committed using a computer, phone or the internet, such as online fraud, hacking, a fake profile or harassment. It records the incident, any money lost and asks the police to preserve digital evidence and act under the Information Technology Act, 2000.

When you need this document

  • Money was taken from your bank account or UPI after a fraud call, fake link or OTP scam.
  • Your social media, email or WhatsApp account has been hacked or someone has created a fake profile in your name.
  • Someone is sending you threatening, obscene or harassing messages online.
  • Your private photos or personal data have been posted or shared without your consent.

What it covers

  • Your name, address and phone number.
  • The police station or cyber cell the complaint is addressed to, and the date of the incident.
  • A detailed account of the cyber crime.
  • The financial loss in rupees, where there is one.
  • A request to register the complaint, preserve digital evidence and act under the IT Act and other applicable law.

How to fill, sign and use it

  1. For financial fraud, call the national cyber crime helpline 1930 immediately or report on cybercrime.gov.in so the money can be flagged and possibly held.
  2. Inform your bank in writing and ask it to block the card or account and dispute the transactions.
  3. Take screenshots of messages, profiles, URLs, transaction IDs and phone numbers, and do not delete the original chats.
  4. Fill in the form on this page and check the preview, listing every transaction with date, time, amount and reference number.
  5. Sign and submit the complaint at the cyber cell or your police station, or attach it to your online report, and get an acknowledgment or FIR number.
  6. Report fake profiles and abusive content to the platform as well, and keep all reference numbers together.

Documents to attach or keep with it

  • Screenshots of messages, emails, profiles or posts, showing dates and sender details.
  • Bank statement or UPI transaction history showing the disputed transactions.
  • Transaction reference numbers and the numbers or accounts the money went to.
  • Acknowledgment number from the 1930 helpline or the cybercrime portal.
  • Your identity proof.

The law behind it

The Information Technology Act, 2000 covers offences such as hacking and data theft, identity theft (section 66C), cheating by personation using a computer resource (section 66D), violation of privacy (section 66E) and publishing obscene material electronically (section 67). Cheating, extortion, stalking and intimidation are also offences under the Bharatiya Nyaya Sanhita, 2023. FIRs are registered under section 173 of the Bharatiya Nagarik Suraksha Sanhita, 2023, and the Bharatiya Sakshya Adhiniyam, 2023 governs how electronic records are proved. The central government runs the National Cyber Crime Reporting Portal and the 1930 helpline.

Common mistakes to avoid

  • Waiting hours or days before reporting a financial fraud, when quick reporting gives the best chance of freezing the money.
  • Deleting chats, blocking numbers or uninstalling apps before saving evidence.
  • Sharing OTPs or installing remote access apps again when someone calls offering to recover the money.
  • Giving totals without transaction IDs, which makes it hard for banks and police to trace the funds.

Cyber Crime Complaint: frequently asked questions

How do I report online fraud in India?

Call 1930 or file a report on the National Cyber Crime Reporting Portal at cybercrime.gov.in as soon as possible. Then inform your bank and file a written complaint with the cyber cell or local police station. Quick reporting lets the system alert the banks involved, which may hold the money before it is withdrawn.

Can I get my money back after a cyber fraud?

It is possible, but not certain. If the amount is flagged quickly and is still in the receiving account, the bank may hold it, and release usually needs a police or court process. RBI rules also limit customer liability for unauthorised transactions reported promptly to the bank, so report to your bank without delay.

Do I have to go to the police station for a cyber complaint?

Not always. The national portal accepts online complaints, which are sent to the relevant state police. Many cases still need a visit to give a statement or documents, especially when an FIR is registered. Keep your acknowledgment number and respond when the police contact you.

What can I do about a fake profile in my name?

Report the profile to the platform using its impersonation process and keep screenshots. File a complaint with the cyber cell or on the national portal, since impersonation online can be an offence under the IT Act. Tell your contacts not to respond to the fake profile or send money.

Last updated 11 October 2026.

General information on Indian law, not legal advice for your situation. Stamp duty, registration and fees differ by state, so check with the local office or an advocate before you rely on it.

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